Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.
Shipping
Shipping method: Standard Registered Delivery
Shipping cost: ￡0 unit.
Delivery Time : 5-8 business days
We ship to WorldWide.
Your order will be processed in 1-2 days(except for weekends).
Your order will be shipped immediately by Royal Mail or Yodel after your order is processed. It should take 5-15 business days to arrive normally. If you need to ship using other carrier like TNT, FedEx, DHL and UPS, Please email info@ukadaptersonline.
Customers are responsible for paying all applicable Customs Fees, and Local Taxes if required.
Package transit time normally takes some 5 to 15 business days, depending on the destination, holidays and various customs clearance as well as factors other than Postal Service's control.
Paypal eCheck must be cleared before shipping. It takes four business days to clear the eCheck.
Wrong Shipping Address: It's buyer's responsibility to pay additional shipping and handling fee if the shipped item was returned because the buyer provided the wrong shipping address.
Return policy:
Under what circumstances we offer returns and refunds
The package is damaged or lost during transportation.
We sent the wrong goods to you.
You don't want the item and want to return it.
Timeframe in which we accept returns
Please request a refund within 30 days after receiving the package.
For example, if you received the package on January 1, you should request a refund before January 30 (including January 30). Otherwise we will reject the request.
What the customer is required to do
1.The package is damaged or lost during transportation:
Please provide photos or tracking information.
2.We sent the wrong goods to you:
Please provide photos.
3.You don't want the item and want to return it:
All returns must be authorized by ukadaptersonline.
All returns must be accompanied with a ukadaptersonline Return Merchandise Authorization number. Please email info@ukadaptersonline.com to get an RMA. We will reply within 24 hours
Please repack the item and send it to the address we provided in the email.
When the customer can expect a refund
If the package is damaged or lost during transportation, we will refund immediately within 1-2 working days.
If we sent the wrong goods to you, we will refund or resend the correct one within 1-2 working days.
If you don't want the item, please return it. We will refund within 1-2 working days after we receivng the returned goods.
Exchange policy:
It's buyer's responsibility to pay the same amount shipping and handling fee if the buyer wants to exchange their received order item with any new item.
Please request an exchange within 30 days after receiving the package.
Please repack the item and send it to the address we provided in the email.
We will send the new product within 1-2 working days after we receivng the returned goods.
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